At Dr.Online, we value your trust. Our Privacy Policy explains how we collect, use and safeguard your medical information during online consultations.
Data We Collect (The Essentials)
We collect two primary types of data to enhance your experience, without compromising your identity.
- Non-Personal Information: We automatically gather anonymous data like your IP address, browser type, device details, and pages you visit. This helps us optimize site performance.
- Personal Information: This is generally limited to your email address and name, only if you voluntarily subscribe to our newsletters or updates. Providing this is completely optional.
Our terms for your confidentiality Privicy Policy
How We Utilise Your Data (The Why)
Your data is utilized for specific, positive purposes designed to benefit you.
- Service Enhancement: The non-personal data is analyzed to understand reader trends, allowing us to publish more relevant and engaging content (e.g., more articles on chronic diseases if there is high demand).
- Communication: If you subscribe, we use your email ID only to send you the requested health alerts, news, or updates.
- Personalisation: We use browsing data to suggest articles and topics that align with your interests, offering a seamless and customised experience.
Security Measures (Our Robust System)
We employ advanced security protocols, in line with industry standards, to safeguard your information from unauthorized access, loss, or misuse.
- We use secure servers and encryption (SSL) to protect data transmission across our website.
- We maintain strict internal controls, ensuring only designated personnel access subscriber data, and only for legitimate operational purposes.
- Crucially: Since we are an information portal and not a medical consultation provider, we do not collect sensitive medical case history or health records.
Check our data handling in the Privicy Policy
Your Control and Redressal
You retain complete control over your personal data shared with us.
- Opt-Out Right: You can unsubscribe from our email lists at any time using the link provided in every email.
- Grievance Redressal: If you have any concerns regarding data privacy, please contact our Grievance Officer immediately at contact@dronline.in (as per the address listed on our site). We are committed to a prompt and fair resolution of your query.
Dr.Online Privacy Policy is designed to protect your trust. We ensure your data is handled securely so you can consult doctors online with confidence.